Service and Maintenance

Keep Your Fireplaces, Grills and Pits Like New

With usage, carbon residue can build up on burners, causing them to burn unevenly–diminishing efficiency and losing that natural burning fire appearance. Carbon build-up can cause log sets to lose the detailed realistic look you once loved as time passes. The Hearth Shops service staff can maximize your fireplace heat output and efficiency and restore its aesthetic value. We can clean and repair makes and models of log sets, vented and vent-free fireplaces, gas inserts and natural gas grills.

Product elements such as remote controls, glass fronts, blowers and switches need service and cleaning. The Hearth Shop technicians are factory-trained to assist you.

Product Installation

Once you place an order with us, we immediately take action to ensure a timely installation. Properly installing any fireplace component is paramount to maximize efficiency and ensure safety. Our installers measure and install all fireplace and gas logs. We can handle even the toughest installation projects, including gas line installation or conversions.

Grill Maintenance and Repair

Nothing is worse than a grill with uneven heating. This inevitably leads to “hot spots,” causing some food to be overcooked and others to be undercooked. The key to your grill’s longevity is regular maintenance and keeping it covered from the elements. Our installation and maintenance team makes house calls to diagnose and repair grills.

Chimney and Masonry Repairs

Our sister company, The Chimney and Masonry Company, can evaluate and repair any damage to your existing fireplace or provide start-to-finish construction of traditional masonry fireplaces. In addition, we coordinate the installation of fireplaces and products purchased from The Hearth Shop. Our expert construction team will get the job done effectively and efficiently so you can get back to basking in your fireplace’s warm glow or perfecting your favorite BBQ recipe as soon as possible.

We know the wind, rain and snow can take a toll on you and your chimney. Our masonry crews know the ins and outs of chimney repair, from small cosmetic defects to larger structural issues.

Our Chimney Work Includes:
  • Masonry Chimney Repair
  • Chimney Crown
  • Chimney Flue Liners/Dampers
  • Chimney Caps
  • Pre-Fabricated Chimney Repairs

Visit our sister company The Chimney & Masonry Co. here.

Service Inquiry

How-To Resource Central

DIY Instruction Videos

How to Light a Manual-Vented Log Set

How to Manually Light a Pilot Light on a Log Set

How to Use a SIT Proflame Remote

How to Light a Fireplace Pilot-SIT Valve

Terminology: Different Fireplace Types

How to Sync a Maxitrol Remote

Grill Igniter Battery Basics

How to Change Batteries on an Empire Vent-Free

Operating Basics for the Empire Vent-Free

Schedule Your Service

Call us today at 440-734-2833 to schedule your service or click the button below to fill out our service form.